President, VBH Consulting, Inc. I recently
read an article on “The State of Project Management Training.”
The article went into a lot of detail about the virtues of project
management and
areas of weakness in most project management training programs.
It was all true. However,
most of the project management training available to companies in Pittsburgh
is of extremely high quality. Because
of the challenges specific to Pittsburgh, trainers must be more experienced
and the material they present more diversified.
By Victoria B. Haney
The
true benefits of project management are so vast that I could write an entire
article just on that topic (watch our
website for articles on the benefits of project management).
Many companies see project management as a prime contributor to their
product quality and their ability to deliver the right product on time and
within budget. Customers demand a high quality product, but market
competition requires us to produce that product for less and as fast as
possible. As a result,
budgets are getting tighter and time-to-market must be faster.
Project
management is difficult; it is more of a “discipline” than a profession.
A good project manager must be disciplined enough to use the project
management processes, in spite of apparent contention between the project
stakeholders and project goals. In order to successfully manage a project (I.T. or business)
a project manager needs to be able to draw on the entire body of knowledge about
project management. That is why
high-quality, experience-based training by someone that has been in your shoes
is so important.
As
the project management profession matures, the project management body of
knowledge grows exponentially. It is difficult for most project managers to
manage their projects and still stay on top of the latest advances and methods
available. They need a guide to
help them find their way. The
Project Management Institute (PMI®) created The Guide to The Project
Management Body of Knowledge (PMBOK®Guide) for this reason.
However, even with the PMBOK®Guide, staying current is a daunting task. That is
why it is essential for project managers to continue to learn more about their
profession, even if they have been practicing for years.
Enough about WHY you should do it.
How do you go about choosing a good trainer or a good class?
First
you need to be aware that there are nine knowledge areas in project management.
No matter how you break it down and what standard you’re following, the
basic areas to understand are the same. Be
sure that any training course you consider covers the following:
1.
Scope
– How to define your project and the product you’ll produce.
2.
Time
– Ensuring that you’ve estimated accurately, scheduled appropriately and
kept the project to that schedule.
3.
Cost
– Understanding all the costs involved, planning a budget and ensuring the
project meets that budget.
4.
Quality
– Not just inspecting for errors, but building quality right into the product.
5.
Human
Resources – It’s people who
determine the success of our projects, not the technology.
So understanding how to manage people is vital to project success.
6.
Communication
– In Information Technology projects, communication often fails for many
reasons. Understanding the
components of communication and how to plan for it on your project will help
eliminate problems here.
7.
Risk
– Identifying and planning for project risks, then controlling to project to
deal with those risks.
8.
Procurement
– Planning and controlling the processes of purchasing services or products
from outside the organization.
9.
Integration
– Finally bringing all the knowledge areas together into one plan and ensuring
that they stay together throughout the project.
Secondly, examine the training provider and the courses and services they offer. When choosing a training program you should look for the following things:
„
Does the trainer offer training in
all nine knowledge areas?
Even
if you’re looking for an overview or “fundamentals” course, choosing a
trainer that has developed training in the nine knowledge areas means that they
will probably not teach you to take shortcuts that may end in disaster.
„
Is the training associated with an
accredited training institution?
The
courseware should be endorsed by a college, university or other accredited
educational institution.
„
Does the training have hands-on
workshops where you can apply what you’ve learned during the lecture?
This
is necessary so you can use what you’ve learned when you go back to your
office!
„
Does the training seem to focus on
actual project management rather than the scheduling tool?
There
are times when you need to learn about a tool, no argument, but make sure your
training doesn’t stop there.
A good training provider will offer training in many areas of project
management, not just the tools.
„
Don’t be fooled by big training
companies.
Sometimes you can get extremely high
quality training from a smaller training organization with less structure and
“canned lessons.” They have more flexibility in what they present and they
can individualize their sessions to meet specific needs.
„
Is the training taught by an
experienced project manager?
If
you get an REP, the training will always be taught by a certified PMP®, however,
if the instructor doesn’t have broad experience in relevant industry they may
not be able to help you with questions and issues.
Discussing students’ issues adds as much to the training as do the
lecture and workshops!
„
Does the trainer limit the size of
their classes?
8
to 15 students is an ideal size for idea generation and discussions.
Learning from experiences of others is very important in project
management.
„
Will the trainer be available for
questions and follow-up after the training course?
Often,
what you learn in class makes perfect sense until you’re back at your desk.
That’s when it’s great to have someone you can turn to for help.
„
Is the training offered by a
Registered Education Provider (REP) with the Project Management Institute (PMI®)?
The
REP may not be the only accreditation to look for, but PMI® is the foremost
organization in project management and project management standards.
Look for the REP logo. The REP logo
represents that the training adheres to PMI’s® project management standards,
that the training is of a high quality and that PMI® has reviewed and endorses
the training. Without it, you may
be getting someone’s opinion (right or wrong) on what project management
really is!
Successful
project management is not a quick fix. It requires a lot of discipline.
The
Pittsburgh region is home to many dynamic organizations from startups to Fortune
500 companies. Projects
carried-out by these companies include cyber security, cutting edge Web
applications, researching tomorrow’s tissue engineering technologies and
perfecting manufacturing techniques.
In addition, companies execute many in-house productivity projects to
continue to improve their products and processes.
It’s
obvious that Pittsburgh people and companies understand the value of project
management. The Pittsburgh Chapter of the Project Management Institute (PMI®) is
one of the strongest chapters of PMI® in the country with nearly 1000 members.
That’s 3.8% of our population in the Pittsburgh region. The Pittsburgh
chapter can also boast 44% of our membership currently has their Project
Management Professional (PMP®) certification.
It
is important to stay on top of the discipline to maintain the high level of
value expected in Pittsburgh. Pittsburgh
is fortunate to have many project management providers and training programs to
help PMPs® and novice project managers attain optimal value in their project
management knowledge. As you
evaluate training providers, be sure to find an experienced practitioner –
someone who has been in the trenches of project work who can help you with your
needs and discuss issues with you.
For information
on our project management and business analysis services and training please
visit www.vbhconsulting.com